This Privacy Policy explains how Case Games collects, uses, and protects your information when you visit our website, subscribe to our newsletter, leave comments on our blog, or purchase tickets for tournaments and events.
1.Information we collect
We collect information you provide directly to us when interacting with the site, as well as limited technical information generated during your visits:
- Launch alerts & newsletter details: Your email address when you sign up to be notified of our platform launch, tournament announcements, gear reviews, and community news.
- Account and comment data (post-launch): Once user registration opens with the full blog, we collect your display name, email address, avatar, and the text of your comments.
- Future ticket orders: When you purchase tournament or event tickets in the future, we collect your name, phone number, email, and order history. Payment card details are handled directly by certified payment processors; we do not store full credit card numbers on our servers.
- Technical usage data: Browser type, operating system, approximate location, referring URLs, and pages visited to ensure the site runs reliably.
2.How we use your information
We use the information we collect to operate and improve our services, including:
- Delivering platform launch notifications, newsletters, and tournament alerts you requested.
- Authenticating your account and displaying your comments on blog articles upon full launch.
- Processing ticket bookings, managing tournament participant rosters, and confirming event entry.
- Displaying website advertisements and measuring general site performance.
- Preventing spam, bot activity, fraud, and community policy violations.
4.User accounts and blog comments
During our pre-launch phase, account creation and commenting are inactive. Once our full blog launches, commenting will require an account. Your public display name, avatar, and comment text will be visible to everyone reading the article.
Please avoid posting sensitive personal information such as home addresses or private phone numbers in public comment sections. We reserve the right to remove abusive, spammy, or offensive comments and ban accounts that violate our community standards and terms.
6.Future ticket purchases and payments
When tournament registration or spectator tickets become available for direct purchase on the site, payment transactions will be processed by licensed third-party payment providers (such as Paystack or Flutterwave).
We retain order confirmation details (such as ticket reference numbers, attendee names, and purchase dates) to verify entry at events, but we never collect or store your banking passwords, CVVs, or full card details.
7.When we disclose personal information
We do not sell, rent, or trade your personal information to data brokers. We only share information with third parties in the following limited circumstances:
- Service providers: Trusted vendors that host our infrastructure, deliver emails, process payments, and protect against spam.
- Legal compliance: When required by Nigerian law, a valid court order, or official governmental regulation.
- Safety and enforcement: To protect the safety, rights, and property of Case Games, our community members, and the public.
8.Security and data retention
We implement standard technical safeguards, including HTTPS encryption and restricted server access, to protect your data from unauthorized access, alteration, or disclosure.
We retain your personal data for as long as your account is active or as necessary to fulfill the purposes outlined in this policy, resolve disputes, and maintain operational records.
9.Your choices and rights
You have control over your personal data:
- You can update your account profile and display name at any time.
- You can opt out of promotional emails via the unsubscribe link in any email we send, or directly from our unsubscribe page.
- You can request the deletion of your account and associated comments by contacting our support team.
10.Children's privacy
Case Games is designed for general audiences interested in gaming, technology, and anime culture. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
11.Updates to this policy
We may update this Privacy Policy as our services evolve, such as when we launch new ticket purchase systems or new community features. Any revisions will be published on this page with an updated "Last updated" date.
12.Contact us
If you have questions about this Privacy Policy or how your data is handled, please email us at hello@casegames.africa.